PRIVACY POLICY
Effective Date: 30/03/2026
This Privacy Policy explains how rusty-nail.org (the “Platform”, “Website”, “we”, “us”, “our”) collects, uses, and manages personal data when you access our services, including transactions involving digital in-game items.
By using the Website, you acknowledge and accept the practices described in this Policy.
1. DATA CONTROLLER
The organisation responsible for handling your personal data is:
MIKHPETECH LTD
Company Number: 16774228
Registered in England and Wales
Registered Address: 10 Fenchurch Avenue, London, England, EC3M 5BN
Contact email: info@rusty-nail.org
2. INFORMATION WE COLLECT
We may process different types of personal data depending on how you interact with the Website:
Contact and Identity Data
Such as your email address and any personal details you provide during transactions or communication.
Transaction Data
Records of purchases, order confirmations, and activity history on the Platform.
Payment Data
Payments are processed by third-party providers. We do not store complete card details or sensitive financial credentials.
Gaming/Trade Information
Details necessary to complete transactions, such as your Steam username and trade link.
Technical Information
Collected automatically, including:
- IP address
- device type and operating system
- browser details
- usage patterns and referral sources
Communication Data
Information submitted through support requests, emails, or other forms of contact.
Verification Information
Where required, identity verification data (e.g., ID documents or proof of address) may be processed to meet regulatory obligations, including AML and KYC requirements.
3. HOW DATA IS COLLECTED
We collect personal data through:
- direct input from users (e.g., orders, support inquiries);
- automated systems (such as cookies and analytics tools);
- external partners, including payment providers and fraud-prevention services.
4. PURPOSES OF DATA USE
Your personal data may be used for the following purposes:
- to process and complete orders and deliver digital items;
- to provide support and respond to user inquiries;
- to maintain, analyse, and improve Website performance;
- to detect and prevent fraud, abuse, or unauthorized use;
- to comply with legal, financial, and regulatory obligations;
- to enforce contractual terms and policies.
We process data only where there is a lawful basis, such as contractual necessity, legal obligations, or legitimate business interests.
5. DISCLOSURE OF DATA
We may share your information with trusted third parties where necessary, including:
- payment processors, banks, and financial institutions;
- service providers supporting hosting, analytics, and communications;
- platforms required to complete transactions (e.g., Steam/Valve);
- legal or regulatory authorities where required.
We do not sell personal data to third parties.
Payment information is handled securely by authorised providers and is not stored on our systems.
6. COMMUNICATIONS
We may send emails for:
- transaction confirmations and updates;
- service-related or operational notifications;
- security alerts;
- promotional messages (only where consent has been given).
You may opt out of marketing communications at any time. Essential service communications may still be sent when necessary.
7. COOKIES AND TRACKING
We use cookies and similar technologies to:
- ensure proper Website operation;
- store user preferences;
- analyse traffic and behaviour;
- support marketing activities.
You can manage cookie settings through your browser or Website tools. Disabling cookies may affect certain features.
8. DATA RETENTION
We retain personal data only for as long as necessary:
- financial and transaction records: up to 6 years;
- AML/KYC data: at least 5 years or as required by law;
- support communications: as needed for record-keeping;
- cookie-related data: according to its lifecycle or until deletion.
9. YOUR RIGHTS
Under applicable data protection laws, you may have the right to:
- request access to your personal data;
- correct inaccurate information;
- request deletion of your data;
- restrict or object to certain processing;
- receive a portable copy of your data;
- withdraw consent where applicable.
Requests can be submitted to: info@rusty-nail.org
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://www.ico.org.uk
Age Limitation
The Website is intended for users aged 18 and over. We do not knowingly collect data from minors.
10. INTERNATIONAL TRANSFERS
Your data may be transferred outside the UK or EEA (for example, to payment providers or banking partners).
Where this occurs, appropriate safeguards are applied, such as Standard Contractual Clauses or equivalent legal protections.
11. SECURITY MEASURES
We implement reasonable technical and organisational safeguards to protect personal data, including:
- encryption where appropriate;
- restricted access to sensitive data;
- systems for monitoring suspicious activity.
However, no system can be entirely secure.
Some transactions may be subject to automated decision-making by financial institutions or fraud detection systems. You may request human review where applicable.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically.
Any changes will be published on this page along with a revised effective date. Continued use of the Website constitutes acceptance of the updated version.
13. CONTACT INFORMATION
MIKHPETECH LTD
10 Fenchurch Avenue
London, England, EC3M 5BN
Company No. 16774228
Email: info@rusty-nail.org